I expected the home buying process in Chicago to be quite difficult and stressful. Not only did I have a very difficult work schedule, but I was very picky about what I wanted in a time when the market was suffering from low inventory. Holly was fantastic at accommodating my schedule and navigating me to properties that best met my criteria. On occasion I had the opportunity to work with her partner, Michael, who was also very knowledgeable and quite helpful. I cannot recommend them highly enough! They were simply the best!!!
My partner and I had a marvelous home-buying experience with Holly Bergren. We are new to Chicago and we knew we liked the area of Edgewater, Andersonville, and Rogers Park. Holly quickly zeroed in on the kinds of properties we were interested in: vintage (1900-1930), lots of space (1800+ sq. ft.), close to train and restaurants. As we looked at more and more properties (I’d guess we looked at a couple of dozen), Holly as able to find several prospects that we could seriously consider. Our budget didn’t make this easy. In the end, we decided on a property that was quite close to the lake and less than a 5-minute walk to our daughter’s school. Finally, Holly was candid about the negotiating process and we were confident as we began to consider the offer we would make to the seller. We love our new home and we recommended Holly to another couple who was in the market. They also quickly found a home.
We worked with Holly to find our current home in East Rogers Park. Holly impressed us with her acute listening skills, her patience with us (we learned that we are “long lookers” and our timeline for buying was indeterminate), and her extraordinary knowledge of all the neighborhoods we were interested in. Her attentiveness and responsiveness to us made us feel that we were her favorite clients–an impression I’m sure she makes on everyone. Most important of all, she found us our new home and helped us to buy it for a price that we were really happy with, both because she helped us to negotiate effectively and because in the months that we worked with her she educated us about the market. We have already recommended her services to our good friends and were thrilled when they went under contract in only a few weeks. We endorse her services without reservation.
I can’t speak more highly of Michael Kreuser and the quality of his work and his character as he assisted me and Kate in the purchase of our new home. We started the process with a certain aesthetic and specific set of features in mind, but were undecided on what type of dwelling we wanted (condo, single family, etc). Michael very quickly picked up on exactly what we were looking for, which focused our search and the time we spent walking through the various options. When we just missed having a bid considered for “the house”, he spent considerable time on the phone with the seller to understand and assess the situation, and then conclude that we may hear back from the seller based on the quality of the 1st offer. His assessment was spot on as we did hear back a few weeks later and Michael responded quickly by sitting down to guide me in the process of…
Holly was great! From start to finish she was there with me every step of the way, answering all my questions and providing reassurances when needed. She came highly recommended from a friend and lived up to the recommendation.
We worked with Holly on the purchase of a two-flat in Irving Park. She was great. We were buying in a fairly low price range, where the market is very competitive and we put in a lot of offers before we finally got something. Holly managed to stay simultaneously realistic and optimistic about what properties we stood a chance at being able to win in a multiple offer situation (they were all multiple offer situations). Soon after we started looking, it became clear that we needed to get in to see houses as soon as they came on the market and that we needed to put in an offer right away if we were interested. Holly was very available to look at properties with us and when we eventually started the process of buying a short sale she was good about staying in touch and informing us about our options while we waited for approval (bank approval ended up taking a couple months)…
As a first time homebuyer, I was completely lost in where to begin my condo search in Chicago. With so many things to consider that hadn’t even crossed my mind, Michael was incredibly patient as he guided me through the process. He gave open and honest opinions and went out of his way to accommodate my changing needs vs. wants. As a very indecisive homebuyer, especially on such a large purchase, he helped me evaluate and re-evaluate my options. Plus, he didn’t waste my time showing me anything that he knew wasn’t practical. Honestly, Michael made my job easy – the process was smoothe, his knowledge about the market and details about condo-owning were invaluable, and his friendly, honest, and relaxed personality made him a great realtor to work with and highly recommended!
Michael was recommended to me back in 2008 when I was looking to purchase my first condo in Chicago. I was a bit overwhelmed with the idea of making such a big purchase, but Michael sat down with me and explained the process and the real estate terminology. Throughout the entire process he took the time to explain each step to me so that I understood completely. As a first time homeowner, having a realtor with patience is key! I looked at a number of properties and at no time did I feel pressured into making a decision.
I’ve lived in my condo for almost four years now, and have been very happy with my purchase. I would definitely recommend Michael and Holly and in fact, I have! One of my closest friends had an excellent experience working with them a year after me!
Michael was recommended to me by a friend and my experience with him was everything I could hope for. He made himself available for several unit visits during a short time span and never tried to push a sale. The real estate purchasing experience can be a stressful one and it made me feel much more comfortable to have Michael to rely on. After I made my purchase and heard some of the horror stories that others experienced in the Chicago area market, I feel even more lucky to have worked with Michael. If I purchase a property in the area again, I will definitely be giving Michael a call.
I used Holly about 10 years ago to by my place that I’m still in. Since this time I have referred her to many of my friends. I find her to be knowledgeable, very pleasant and extremely organized. She has wonderful follow up. I have not had the pleasure to work with Michael but I’m sure he’s also top notch. I will for sure go back to Holly when I’m in the market to sell my place.